Support Ticketing System

[tha-corp.be]

Your phpBB Version: 3.0.6
Your phpBB Type: Standard phpBB (also called Vanilla (phpBB2) or Olympus (phpBB3))
MODs installed: No
Your knowledge: Basic Knowledge
Boardlink: http://www.tha-corp.be

What have you done before the problem was there?
Installing it

What have you already tryed to solve the problem?
Finding it, didn't find it

Description and Message
I'm installing the support ticketing system on my phpbb forum but I have to do one step that I can't.
in the styles/prosilver/template/posting_editor.html

In the XML install sheet it says look for :
<!-- IF S_CONFIRM_CODE -->
<dl>
<dt><label for="confirm_code">{L_CONFIRM_CODE}:</label><br /><span>{L_CONFIRM_CODE_EXPLAIN}</span></dt>
<dd><input type="hidden" name="confirm_id" value="{CONFIRM_ID}" />{CONFIRM_IMAGE}</dd>
<dd><input type="text" name="confirm_code" id="confirm_code" size="8" maxlength="8" tabindex="3" class="inputbox narrow" title="{L_CONFIRM_CODE}" /></dd>
</dl>
<!-- ENDIF -->

but this code is nowhere to find.
can u give me some help, finding the right place to put it? TY

[Mahony]

Hello
Use this instead

Find

Code: Alles auswählen

<!-- ENDIF -->

   <!-- INCLUDE posting_buttons.html -->

Add before (This is the original from the current install.xml file. Allready have the mod installed, simply copy your own in here instead.

Code: Alles auswählen

<!-- IF SUPPORT_STS -->
         <dl>
            <dt><label for="phpbbversion">{L_STS_PHPBBVERSION}</label></dt>
            <dd><input type="text" name="phpbbversion" size="45" maxlength="10" value="{STS_PHPBBVERSION}" class="inputbox autowidth" /></dd>
         </dl>
         <dl>
            <dt><label for="phpbbtype">{L_STS_PHPBBTYPE}</label></dt>
            <dd><input type="radio" name="phpbbtype" value="1" checked="checked" /> {L_STS_STANDARD}</dd>
<dd><input type="radio" name="phpbbtype" value="2"<!-- IF STS_PHPBBTYPE == 2 --> checked="checked"<!-- ENDIF --> /> {L_STS_PREMOD}</dd>
<dd><input type="radio" name="phpbbtype" value="3"<!-- IF STS_PHPBBTYPE == 3 --> checked="checked"<!-- ENDIF --> /> {L_STS_ANDDIST}</dd>
         </dl>
         <dl>
            <dt><label for="phpbbmods">{L_STS_MODS}</label></dt>
            <dd><input type="radio" name="phpbbmods" value="1"<!-- IF STS_MODS --> checked="checked"<!-- ENDIF --> /> {L_STS_YES}</dd>
<dd><input type="radio" name="phpbbmods" value="0"<!-- IF not STS_MODS --> checked="checked"<!-- ENDIF --> /> {L_STS_NO}</dd>
         </dl>
         <dl>
            <dt><label for="phpbbknowledge">{L_STS_KNOWLEDGE}</label></dt>
            <dd><input type="radio" name="phpbbknowledge" value="1" checked="checked" /> {L_STS_BEGINNER}</dd>      
<dd><input type="radio" name="phpbbknowledge" value="2"<!-- IF STS_KNOWLEDGE == 2 --> checked="checked"<!-- ENDIF --> /> {L_STS_BASICKNOW}</dd>
<dd><input type="radio" name="phpbbknowledge" value="3"<!-- IF STS_KNOWLEDGE == 3 --> checked="checked"<!-- ENDIF --> /> {L_STS_EXTENDED}</dd>
<dd><input type="radio" name="phpbbknowledge" value="4"<!-- IF STS_KNOWLEDGE == 4 --> checked="checked"<!-- ENDIF --> /> {L_STS_PROFI}</dd>
         </dl>
         <dl>
            <dt><label for="phpbbdescvf">{L_STS_BEFOREERR}</label></dt>
            <dd><textarea name="phpbbdescvf" rows="8" cols="50" class="inputbox">{STS_BEFOREERR}</textarea></dd>
         </dl>
         <dl>
            <dt><label for="errselfsolution">{L_STS_SELFSOLUTION}</label></dt>
            <dd><textarea name="errselfsolution" rows="8" cols="76" class="inputbox">{STS_SELFSOLUTION}</textarea></dd>
         </dl>
         <dl>
            <dt><label for="boardlink">{L_STS_BOARDLINK}</label></dt>
            <dd><input type="text" name="boardlink" size="45" maxlength="255" value="{STS_BOARDLINK}" class="inputbox autowidth" /></dd>
         </dl>
         <dl>
            <dt><label for="phpversion">{L_STS_PHPVER}</label><br /><span>({L_STS_OPTIONAL})</span></dt>
            <dd><input type="text" name="phpversion" size="45" maxlength="60" value="{STS_PHPVER}" class="inputbox autowidth" /></dd>
         </dl>
         <dl>
            <dt><label for="mysqlversion">{L_STS_SQLVER}</label><br /><span>({L_STS_OPTIONAL})</span></dt>
            <dd><input type="text" name="mysqlversion" size="45" maxlength="60" value="{STS_SQLVER}" class="inputbox autowidth" /></dd>
         </dl>
         <dl>
            <dt><label for="message">{L_STS_HEAD_MSG}</label></dt>
         </dl>
      <!-- ENDIF -->

best regards Mahony

[tha-corp.be]

Well,

Now everything is in order i think, also cleared the cache.
Only one more error i'm receiving:
Parse error: syntax error, unexpected '}' in /customers/tha-corp.be/tha-corp.be/httpd.www/forum/includes/template.php(218) : eval()'d code on line 316
I looked into the file and this is line 216-219:
else
{
eval(' ?>' . $this->compiled_code[$handle] . '<?php ');
}

I don't see any mistake in here.

This error ocures when I go to the Forums tab in the ACP

Thanks on beforehand

[Mahony]

Hello
Look here http://wiki.phpbb.com/Template_errors
Check your /adm/style/acp_forums.html


best regards Mahony